Service guarantee or Policy
All products visible on our site include a warranty.

	All sales are final. Return of non-defective product within the first 30 days from date of purchase will be subjected to a 15% Return Fee.
	Customer must inspect all goods upon receipt and notify ttlaptops within 2 business days if any products are missing or damaged.
	Shipping fees and/or Return shipping costs are not refundable and are the sole responsibility of the customer.
	Only defective product returns will be accepted after 30 days for repair or replacement only.
	Products sold with a Manufacturer or Direct Warranty must be returned directly to the product manufacturer for repair or replacement. For these items, the warranty policy from the product manufacturer explicitly requires that any returns, repairs etc. be requested and processed directly by the consumer (or "end-user") of the item.
	Due to licensing and copyright laws, we do not accept returns on software once a package has been opened. Defective software will be exchanged for the same title only.
	To return a product you must obtain a Return Merchandise Authorization (RMA) number. ttlaptops.com will not accept returns without prior authorization.
	RMA numbers are valid for 30 days. RMA numbers will not be extended and will be closed upon expiration. You must contact ttlaptops.com to obtain another RMA number.
	Once the RMA has been issued you will receive an email explaining what to expect during the return process. It is highly recommended that you use the non-prepaid address label provided on the lower portion of the RMA email sent out upon generation. If the return is a multiple box shipment the RMA number must be marked on all packages returned. All packages returned must have the RMA number displayed in large bold letters on the outside of the box.
	Unauthorized or Unmarked returns will not be honored and may be refused upon receipt and/or shipped back at the customer’s expense.
	Shipments that are refused without authorization, or that are returned due to an invalid address, are subject to a 15% Return Fee plus applicable handling fees.
	All product(s) must be return as originally received to include original packaging, manuals, documentation, and all bundled accessories. Returns must be packaged appropriately as to minimize any unnecessary damage during transit. Product(s) damaged during shipment will invalidate both the warranty and RMA and will be returned to the customer at the customer’s expense.
	All Warranty Exchange replacements are subject to product availability. If an exact replacement is not available upon testing ttlaptops.com will substitute the product(s) with a similar, suitable, or upgraded product(s) of equal or greater value within 10 to 17 business days. If none of these options are available ttlaptops.com will credit the customer’s account based upon current market value of the received product(s).
	ttlaptops.com will not be responsible or held liable for any incidental or consequential damages arising from the use or misuse of any product(s) it sells.
	Per product descriptions, compatibility can be reasonably assured in most cases but can never be guaranteed; a product that is incompatible in a specific hardware/software environment is not therefore automatically "defective".
	ttlaptops.com reserves the right to refuse service to anyone.
	Return Policies subject to change without prior notice. Customer should review these return policies prior to making purchase.

Privacy policy
ttlaptops.com is committed to protecting the privacy of our Visitors and Customers. Our privacy policy governs our use of private Visitor information and other information about our Visitors and Customers. ttlaptops.com complies with the Online Certified Merchant privacy policy.

Navigational Data/Tracking.

ttlaptops.com collects navigational data about where individual site visitors come from, exit to, and go while on our website. We do not disclose this information to third parties, except for those with whom we have contracted to analyze and safeguard the data on our behalf.

We may use web browser cookies to track progress through our Web site, but the cookies will not be used to collect or store individually identifiable information nor be linked to other information that allows us to identify any specific individual. However, we may use cookies with individual identifiers to support visitor enhancements such as site personalization or other eCommerce features such as product recommendations and your shopping cart.

Information Sharing/Disclosure.

	We do not share navigational data with outside companies, except with those with whom we have contracted to analyze and safeguard the data on our behalf.
	To offer our products and services in the best way possible, ttlaptops.com contracts with third party service partners. These partners provide us with data collection, storage, analysis and reporting services and are restricted from using your information in any way other than to help us make our site and services more useful to you and our other visitors.
	We do not disclose individual names or customer contact information (such as telephone numbers, email address, or various personal identification numbers), to any third party without your prior consent, except as required by law, or as needed to fulfill an order or deliver a product that a customer has ordered.

Notice.
We will keep you informed, clearly and prominently on this page, about what we do with your personal information, and we will advise you here if we change our policy. The objective of the notice principle is to ensure that you are aware of and understand how we protect your privacy.

	We explain to visitors and customers how their information is used by providing this written privacy policy for our visitors and customers.
	We notify customers of our privacy policy during registration when they make a purchase.
	We provide written notice of policy changes through prominent and ongoing disclosure.
	We provide a means for Visitors and Customers to ask questions about, voice concerns about, or report violations of the privacy policy.